Who Is Responsible for Your Data
Boho Casino operates bohocasinoie.com and acts as the data controller for all personal information gathered through this platform. That means we decide how data is collected and what it's used for. If something in this policy isn't clear, you can always reach out and ask directly.
What We Collect and Why
Not every piece of data serves the same purpose. Here's a breakdown of what gets collected and the reason it's needed:
| Type of Data | Examples | Why It's Collected |
|---|---|---|
| Identity details | Full name, date of birth | To verify who you are and maintain account integrity |
| Contact information | Email address, phone number | To communicate with you about your account |
| Technical data | IP address, browser type, device info | To keep the platform stable and secure |
| Usage data | Pages visited, session length | To understand how the site is being used and improve it |
| Preference data | Language settings, opted-in notifications | To personalize your experience on the site |
We don't collect anything beyond what's actually necessary for operating and maintaining the service.
How We Use the Information
The data we hold about you does specific work. It doesn't sit idle or get used in vague, undefined ways. Here's what it's actually used for:
- Creating and managing your account on the platform
- Verifying your identity as part of our compliance obligations
- Responding to support requests and resolving issues
- Sending you updates relevant to your account activity — only when appropriate
- Running internal analysis to improve how the site functions
- Meeting legal requirements that apply to platforms operating in this space
We do not sell your data. We do not use it to build profiles for unrelated advertising networks. That's not something we do.
Cookies and Tracking Technologies
Bohocasinoie.com uses cookies — small files stored in your browser — to make the site work correctly and to understand how visitors interact with it. Some are essential and cannot be turned off without breaking core features. Others are optional.
Types of Cookies in Use
- Session cookies: Exist only while your browser is open; used to keep you logged in during a visit
- Functional cookies: Remember your preferences between visits
- Analytics cookies: Help us see which parts of the site are used most, in aggregate and anonymized form
You can adjust cookie preferences through your browser settings at any time. Disabling certain cookies may affect how parts of the site behave.
Sharing Data With Third Parties
There are situations where your data is shared — but only with specific parties and for defined reasons. We don't hand information over loosely.
Who May Receive Your Data
- Service providers: Companies that handle technical infrastructure, identity checks, or customer support tools on our behalf — all operating under strict data agreements
- Regulatory authorities: When we are legally required to report or disclose information
- Fraud prevention services: To protect the platform and its users from misuse
Any third party we work with is contractually required to handle your data responsibly and only for the purpose we've specified. No broader use is permitted.
How Long We Keep Your Data
Retention periods aren't indefinite. Data is kept for as long as it's needed — whether that's to maintain an active account, meet a legal requirement, or resolve a dispute. Once neither of those reasons applies, the data is deleted or anonymized.
Regulatory obligations may require us to hold certain records for a defined minimum period even after your account is closed. In those cases, we follow what the law specifies — not more, not less.
Security Measures
Personal information stored on our systems is protected through a combination of technical and operational controls. These include encrypted data transmission, restricted staff access based on role, and regular reviews of how data is handled internally.
No system is completely immune to risk, but we take reasonable, consistent steps to reduce it. If a security incident affects your data in a material way, you'll be informed in accordance with applicable law.
Your Rights Over Your Own Data
You have genuine control over the information we hold about you. These aren't passive options — you can exercise them at any time by getting in touch.
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to fix anything that's inaccurate or out of date
- Erasure: Request deletion of your data where there's no legal reason to keep it
- Restriction: Ask us to limit how we process your data while a concern is being reviewed
- Objection: Push back on processing activities you disagree with, particularly where our interest is weighed against yours
- Portability: Receive your data in a structured, machine-readable format to transfer elsewhere
Requests are handled within 30 days as a standard. If something is complex or involves a high volume of requests, we may need a short extension — and we'll let you know if that happens.
Children and This Platform
Our services are not intended for anyone under the age of 18. We do not knowingly collect or store personal data from minors. If we become aware that such data has been collected, it will be removed promptly. If you believe a minor has registered or submitted information through this site, please notify us immediately.
Links to Other Sites
Bohocasinoie.com may contain links to external websites. Once you follow a link away from our platform, this privacy policy no longer applies. We have no control over and take no responsibility for the data practices of third-party sites. We suggest reviewing their policies before sharing any information with them.
Changes to This Policy
This document is updated when our practices change or when legal requirements shift. We won't notify you of minor editorial fixes, but meaningful changes — those that affect how your data is used — will be communicated through the platform. Continuing to use the site after an update has been posted means you've had the opportunity to review it.
Contact and Support
If you have questions about this policy, want to exercise a data right, or need to report a concern about how your information is being handled, you can reach us here:
Email: support@bohocasinoie.com
We aim to respond to all privacy-related queries within a reasonable timeframe. If you feel your concern hasn't been addressed properly, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Frequently Asked Questions
Does Boho Casino sell my personal data to anyone?
No. Your data is never sold to third parties. It is only shared with service providers or authorities where there is a specific, defined reason for doing so.
Can I ask for my account data to be deleted?
Yes. You can request erasure of your personal data at any time. If there is a legal obligation requiring us to retain certain records, we'll explain that clearly when you make the request.
How are cookies controlled on the site?
You can manage or block cookies through your browser settings. Essential cookies required for the site to function cannot be disabled without affecting your experience, but optional ones can be turned off.
How do I know if this policy has been updated?
Significant updates are communicated through the platform. The current version of this policy always reflects our most up-to-date practices, so it's worth checking back periodically.
What happens if I suspect my data has been misused?
Contact us directly at support@bohocasinoie.com. If you're not satisfied with our response, you can also raise the matter with the data protection authority in your country.